VoiceSage gives you proactive, intelligent conversations with your customers. Used on its own, or as part of a multi channel communications strategy, proactively engage customers with interactive voice messaging. Two-way or one-way customer conversations with unlimited personalisation that ensures relevant and timely text messages are delivered and responded to. Break the constraints of a traditional messaging and engage with customers with multi media visual touch messaging. In the last 12 months.

Communication Enabled Business Process Use Cases. As a business development executive I am gathering CEBP use cases and Telco enabled innovations to share. Monday, July 30, 2012. Mobile biometrics as the next killer app! Here is very interesting work that has some relationship to CEBP given that voice, face. iris or fingerprints can be used. Tuesday, November 29, 2011. Researchers at the CDC have gotten even more specific with.

This is an archived page from a previous event. Click here to go to the latest event. We are Changing the way the World Communicates by Building Community, Providing Inspiration and Spreading Vision of the New Telecom.

Customer support is our priority. XRS is committed to delivering the highest level of service to our. XRS Collector is a managed service and all queries and. Change requests are dealt with immediately. Take a payment live using XRS Collector. Cost effective, instant alternative to Direct Debits. Send SMS messages live from XRS Collector. By greater control of and adherence to collections policies.

Social CRM Ideas by Mark Tamis. 27 Jun , 2012. Social Business Builds Brand Equity. 21 Feb , 2012. Go With The Customer Flow. 22 Nov , 2011. Business Transformation, social CRM, E2. Social Business Builds Brand Equity. 27 Jun , 2012. Go With The Customer Flow. 21 Feb , 2012. 22 Nov , 2011. 23 Oct , 2011.

We provide expert, effective. Strategies tailored to your needs. Get results with Paul Allen and Associates. We live in an age of rapid movement and change both evolutionary and revolutionary. Paul Allen and Associates are regularly called upon to prepare and update crisis management plans before a crisis hits.

Exploring how customer interaction can be managed more effectively to reduce costs and increase profit. Thursday, August 20, 2009. Finding a lot of interesting links to research from people on Twitter these days. I think taking that perspective opens out a lot of innovative thinking.